Our Promise, In Writing
Returns & Refund Policy
Try Quellrest Pro for a full 90 nights. If it isn't the quietest, most comfortable sleep upgrade you've owned, we send you a free US return label and refund every dollar. No restocking fees. No shipping anything back to China. That honesty is the whole point of Quellrest.
The 90-Night Guarantee
Sleep on it for three months. Decide with zero pressure.
Real rest takes more than one night to judge. So you get 90 full nights with Quellrest Pro, starting the day it arrives. Love it and you keep sleeping quiet. Don't, and you're covered by the most generous terms we know how to offer.
100% money-back
Get the full purchase price back — not store credit, not a partial refund.
Free prepaid US label
We pay the return shipping. You never reach for your wallet to send it back.
No restocking fee
Zero deductions, zero hidden handling charges shaved off your refund.
Never ship to China
Returns go to our US fulfillment center — not an overseas address designed to make you give up.
Keep the bonuses
Travel case, e-books and any free extras stay yours, even on a full refund.
Real US support
A US-based human helps you start the return by phone or email — no chatbot maze.
How To Start A Return
Three steps, and we do most of the work.
Email our US team
Write to support@quellrest.com from the email on your order, or call +1 (800) 555-0137. Tell us your order number and that you'd like to start a 90-night return.
Get your free prepaid label
We email you a prepaid US return label within one business day. There is nothing to print at the post office — just attach it and drop the package off.
We refund the full amount
Once your return scans into the carrier, we issue your refund to the original payment method. No restocking fee. No back-and-forth.
Ready to start, or have a question first?
Our team answers fast — usually the same business day.
When You Get Your Money
Refunded to your original payment method.
As soon as your return scans into the carrier, we issue your refund to the same card or account you paid with. We typically process it within 1–3 business days. After that, your bank or card issuer usually posts it within 5–10 business days — the only delay outside our hands.
You'll get an email confirmation the moment your refund leaves us, so you're never left wondering.
A few honest details
- ◆Returns started after the 90-night window has closed (the clock starts the day your order is delivered).
- ◆Free bonus items — travel case, e-books, cleaning brush — are yours to keep and are not deducted from your refund.
- ◆Wholesale, bulk, or special-contract orders, which follow the terms agreed in writing at purchase.
- ◆Damage caused by clear misuse outside normal nightly use — though if something fails, talk to us first; we almost always make it right.
This policy covers purchases made directly at quellrest.com. If you bought through another retailer, their return terms apply — but we're always happy to help you sort it out.
Medical disclaimer: Quellrest Pro is an FDA-cleared device intended to help reduce snoring and support more comfortable breathing during sleep. It is not a treatment for obstructive sleep apnea or any medical condition. Statements here have not been evaluated as a diagnosis or cure. If you have sleep apnea, breathing difficulty, dental work, or other health concerns, consult a licensed healthcare provider before use.
The only risk left is another loud night.
90 nights to try it. A free label if you don't love it. Every dollar back. Start sleeping quiet tonight.